Refund policy

**Return Policy 

At Tumbler World, we strive to provide high-quality products and exceptional services to our customers. Below, we outline our return policy:

**Returns**
- Returns are only accepted in cases of incorrectly delivered products or items damaged during shipping.
- To request a return, please contact our customer service team via email: alicewebador@gmail.com within 7 days of receiving the product.
- Photographic evidence of the incorrect or damaged product will be required to process the return request.

**Return Process**
1. Contact our customer service team to report the issue and request a return.
2. Our team will review your request and provide instructions on how to proceed with the return if approved.
3. Once we receive the returned product and verify the reported issue, we will proceed with either replacing the product or issuing a refund as appropriate.

**Refunds and Exchanges**
- If the delivered product is incorrect or damaged, you will be offered the option to receive a replacement product or a full refund, including shipping costs.
- Refunds will be processed via the same payment method used for the original purchase and may take several business days to reflect in your account, depending on your financial institution.

**Customized Products**
- Customized products are subject to strict return policies. Returns will only be accepted if the delivered product does not match the customization specifications provided during the purchase.

**Defective or Damaged Products**
- If you receive a defective or damaged product, please contact us as soon as possible so that we can resolve the issue quickly and satisfactorily.

**Contact**
- If you have any questions about our return policy, feel free to contact our customer service team. We are happy to assist you at any time.